Perpetua Privacy Notice
Beta version · Last updated: [publication date]
1. Data controller
Perpetua Labs (EFGOT LABS, S.A.S., owner of the «Perpetua Labs» brand, with address at [address], Guadalajara, Jalisco, Mexico) is responsible for processing your personal data in Perpetua. Privacy contact: privacidad@perpetualab.app.
2. What data we process
Data you give us:
- Account: email address and, if you add it, your name.
- Preferences: language, time zone, favorite venues, default capital and leverage.
- What you log: positions (asset, venues, size, dates, costs, notes), alerts and saved views. This is data you write; Perpetua does not obtain it from any exchange or wallet.
- Notification channels: if you link Telegram, the chat identifier that Telegram gives us.
- Feedback: whatever you write to us through the feedback channel or by email.
Data generated when you use the Service:
- Technical logs (date and time of access, IP address, browser and device) for security and to troubleshoot failures.
- Strictly necessary cookies and local storage: signed-in session, language, theme and your progress in Aprende. [If analytics or non-essential cookies are added, this will be stated here and consent will be requested where the law requires it.]
Payment data: if you subscribe to Pro, the payment is processed by Stripe. Perpetua only stores the customer and subscription identifiers, the subscription status and, to display them to you, the brand and last four digits of the card. We do not store your full card number.
We do not ask for private keys, seed phrases, exchange passwords, access to your wallet or sensitive personal data.
3. What we use it for
Purposes necessary to provide the Service:
- Create your account and let you sign in with an access link.
- Perform the calculations and tracking you request (My desk, calendar, analytics).
- Send you the alerts you configure, through the channels you choose.
- Manage your plan, charges and billing through Stripe.
- Keep the Service secure, prevent abuse and comply with legal obligations.
- Respond to your messages and requests.
Secondary purposes (you may refuse without affecting the Service):
- Send you product news or surveys. [Only if implemented; include the mechanism to opt out, for example from Account → Notifications or with a link in each email.]
We do not sell your personal data or use it for third-party advertising.
4. Who we share it with
We use providers that process data on our behalf, only to operate the Service:
Some of these providers are outside Mexico (for example, in the United States), so your data may be transferred to and stored in other countries, with contractual security measures. We may also disclose data when a competent authority requires it under the law.
5. How long we keep it
As long as you have an account. When you delete it, we erase your account data, preferences, positions, alerts and views, and cancel your Stripe subscription. We may retain, for the period required by law, billing information and the technical logs needed for security or to handle claims, [period, e.g. up to 5 years for tax records].
6. Your rights
You can access your data, rectify it, cancel it or object to its processing (the "ARCO" rights under Mexican law), as well as withdraw your consent or limit its use.
- You can do much of this yourself from Account: edit your profile, export your positions (CSV, on Pro) or delete your account.
- For any other request, write to us at privacidad@perpetualab.app with your name, your account email, a description of what you request and, if applicable, supporting documents. We respond within 20 business days.
- If you believe your rights were not addressed, you may turn to the competent Mexican authority for personal-data protection [current name of the authority].
If you live outside Mexico, you may have additional rights under your country's law; write to us and we will address them.
7. Security
We apply reasonable technical and organizational measures: encrypted connections, database access restricted per user (each person can only read and modify their own data), service keys that are never exposed in the browser, and passwordless access via a link to your email. No system is infallible; if a breach occurs that affects your data, we will inform you without delay.
8. Minors
Perpetua is not directed to people under 18 and we do not knowingly collect their data. If we detect a minor's account, we will delete it.
9. Changes to this notice
We will publish any change on this page with its date. If the change is significant, we will notify you in the app or by email.
10. Contact
Perpetua Labs · privacidad@perpetualab.app · [address]